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Privacy Policy

Last updated: June 27, 2026

Loan Bridge Solutions ("we," "us," or "our") is committed to protecting the privacy of consumers who visit our website and submit information through our forms. This Privacy Policy describes the personal information we collect, how we use, store, share, and protect it, and the rights you have under U.S. federal and state privacy laws, including the California Consumer Privacy Act ("CCPA") as amended by the California Privacy Rights Act ("CPRA"), the Virginia Consumer Data Protection Act ("VCDPA"), the Colorado Privacy Act ("CPA"), the Connecticut Data Privacy Act ("CTDPA"), the Utah Consumer Privacy Act ("UCPA"), the Gramm-Leach-Bliley Act ("GLBA") for financial information, the Telephone Consumer Protection Act ("TCPA"), and the CAN-SPAM Act.

Mobile Information Sharing Statement

No mobile information or SMS opt-in consent will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information described in this Privacy Policy exclude text messaging originator opt-in data and consent. SMS opt-in data and consent will not be sold, rented, transferred, or shared with any third parties, except service providers strictly necessary to deliver the text messages you requested.

1. Information We Collect

When you visit our website or submit a rate request, we collect:

  • Identifiers: first and last name, email address, telephone number, and IP address.
  • Financial information: annual income, amount of debt owed, loan amount requested, and stated financial goals. This information is considered "nonpublic personal information" under the GLBA.
  • Communication and SMS opt-in details: best time to be contacted, SMS opt-in status, consent language shown, opt-in date/time, consent source, IP address, phone number, and opt-out requests.
  • Internet and device activity: browser type, operating system, referring URL, pages viewed, and timestamps collected automatically through cookies, pixels (including the Meta Pixel), and similar technologies.

We do not knowingly collect personal information from children under 16 and do not sell the personal information of minors.

2. How We Use Your Information

We use the information you provide to:

  • Evaluate your inquiry and present loan or debt-relief options.
  • Contact you by phone and email about your inquiry, and contact you by SMS only if you provided your mobile number through the web chat widget on our homepage. SMS use cases include account updates, application status updates, appointment reminders, verification messages, customer-service responses, and related loan or debt-relief services.
  • Verify your identity and prevent fraud.
  • Operate, maintain, secure, and improve our website, products, and marketing.
  • Comply with legal obligations and respond to lawful requests.

We do not use sensitive personal information for purposes that require an opt-out right under U.S. state privacy laws.

3. How We Share Your Information

We may share your information with:

  • Lending and debt-relief partners who evaluate your request and contact you with offers.
  • Service providers that host our site, send email and SMS messages, provide analytics, and support customer service, under written agreements that restrict their use of your information.
  • Legal and regulatory authorities when required by law, subpoena, or to protect our rights.

We do not sell your personal information for money. Some cookie- and pixel-based advertising activity may be considered "sharing" or "targeted advertising" under certain state laws. You may opt out of these activities as described in Section 8.

Mobile information (including phone numbers collected for SMS) will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal information exclude mobile opt-in data and consent.

4. SMS / Text Message Communications

LOAN BRIDGE SOLUTIONS LLC sends both customer care and promotional SMS messages to individuals who opt in through the web chat widget on our homepage at https://loanbridgesolutions.com. Providing your mobile phone number through the chat widget expressly consents to receive recurring text messages from Loan Bridge Solutions at the number provided, including messages sent using automated technology. SMS consent is not required to submit a request or make any purchase.

  • Marketing/Promotional SMS: messages may include promotional offers, updates, and information about our services.
  • Transactional/Customer Care SMS: messages may include debt-relief consultation communications such as appointment reminders, application status updates, document requests, follow-ups, and servicing notifications.
  • Program: Loan Bridge Solutions loan and debt-relief alerts and customer-service messages.
  • Message frequency: varies based on your inquiry and account activity (up to ~10 msgs/month per category).
  • Cost: message and data rates may apply, depending on your wireless carrier and plan.
  • Opt out: text STOP or reply STOP to any message to unsubscribe at any time. You will receive a final confirmation message.
  • Help: text HELP or reply HELP for assistance, email info@loanbridgesolutions.com, or call (714) 699-9599.
  • Carriers: supported on all major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

No mobile information or SMS opt-in consent will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared, sold, or transferred to any third party or affiliate for marketing or promotional purposes. Phone numbers may only be shared with service providers strictly necessary to deliver the messages you have requested.

5. Email Communications

In compliance with the CAN-SPAM Act, every commercial email we send identifies the sender, has a truthful subject line, discloses that it is an advertisement where applicable, includes our physical postal address, and provides a functioning unsubscribe link. We honor unsubscribe requests within 10 business days.

6. How We Store and Protect Your Information

We store personal information on cloud-based systems located in the United States that are protected by industry-standard administrative, technical, and physical safeguards, including:

  • Encryption of data in transit using HTTPS/TLS.
  • Encryption of sensitive data at rest.
  • Access controls limiting employee and partner access to a need-to-know basis.
  • Network firewalls, monitoring, and vulnerability management.
  • Vendor due-diligence and written data-protection agreements.

While we use reasonable safeguards consistent with GLBA Safeguards Rule expectations, no method of transmission or storage is 100% secure. If we experience a security incident that affects your information, we will notify you as required by applicable state breach-notification laws.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with our legal and regulatory obligations (including financial recordkeeping), resolve disputes, and enforce our agreements. When no longer needed, we securely delete or de-identify the information.

8. Your U.S. Privacy Rights, Unsubscribe, and Updates

Depending on your state of residence, you may have the right to:

  • Know or access the personal information we hold about you.
  • Receive a portable copy of your personal information.
  • Request correction of inaccurate personal information.
  • Request deletion of your personal information.
  • Opt out of the "sale" or "sharing" of personal information and of "targeted advertising."
  • Limit the use of sensitive personal information.
  • Appeal a denial of your privacy request.
  • Not be discriminated against for exercising your privacy rights.

To exercise these rights, email info@loanbridgesolutions.com with the subject line "Privacy Request." We will verify your identity using the information we have on file before responding, generally within 45 days. You may also designate an authorized agent to submit a request on your behalf.

To update your contact information or communication preferences, email us at the address above. To unsubscribe from SMS, text STOP or reply STOP to any text message. To request SMS assistance, text HELP or reply HELP. To unsubscribe from marketing emails, use the unsubscribe link in the email or contact us.

Do Not Track: our website does not currently respond to "Do Not Track" browser signals but does honor recognized opt-out preference signals (such as the Global Privacy Control) where required.

California "Shine the Light": California residents may request information about disclosures of personal information to third parties for their direct-marketing purposes. We do not make such disclosures.

9. Cookies and Tracking Technologies

We use cookies, web beacons, and pixels (including the Meta Pixel) to operate the site, measure performance, and support advertising. You can control cookies through your browser settings and opt out of interest-based advertising through industry tools such as the Digital Advertising Alliance WebChoices and the Network Advertising Initiative opt-out page.

10. Third-Party Links

Our site may link to third-party websites we do not control. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Your continued use of the site after the changes take effect constitutes acceptance of the updated Policy.

12. Contact Us

Loan Bridge Solutions
Email: info@loanbridgesolutions.com
Phone: (714) 699-9599

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